Help
Support
We aim to reply within 2 business days.
Contact us
For any question, bug report, or feedback about Prost, email us:
Support: support@prosts.net
Include your username and, if relevant, your device model and what you were doing when the problem occurred. Screenshots help.
Common questions
How do I get the app?
Prost is currently in closed beta on iOS. Join via TestFlight: testflight.apple.com/join/ZNCrKGbT (requires the TestFlight app). Android comes later.
How do I delete my account?
In the app: Profile → Settings → Delete Account. Full details on our account deletion page.
How do I report another user or content?
Open the user's profile or the content and choose Report. You can also block users instantly from the same menu. See our Community Guidelines for what's allowed.
Who can see my session?
Session participants see everything in real time. The session's web preview link is viewable by anyone who has the link: share it only with people you want in the night.
How do I stop sharing my location?
Location is only shared while a session is active. End the session, or revoke the location permission in your device settings at any time.
How is my data handled?
See our Privacy Policy, the short version: no ads, no analytics SDKs, no data sales.
Safety & urgent reports
- Account security issues: support@prosts.net
- Child safety concerns: see our Child Safety Standards
- Privacy requests (GDPR): support@prosts.net
If you or someone around you is in immediate danger, contact local emergency services (112 in the EU).